Medical & Dental Practice Bookkeeping

We reconcile what payers actually paid against what you billed - then report it by provider, location, and entity.

Why Practices Call Us

You Billed $180,000. The Bank Says $94,000. Both Are Right.

Every practice owner learns this the hard way. Production isn't revenue, revenue isn't collections, and collections aren't cash. Between what you charged and what actually landed sits contractual adjustments, denials, patient balances, refunds, and a payer who paid three claims in one lump deposit with no explanation attached.

Most bookkeeping for practices stops at "the deposit cleared." That's the part that hides everything. If nobody reconciles remittances against deposits, you can't tell an aggressive write-off from a billing error from a payer quietly underpaying a contracted rate — and all three look identical on a profit and loss statement.

We do the reconciliation work behind the deposit, keep the books current weekly, and report at the level you actually make decisions at: by provider, by location, by entity.

  • Deposits that don't match anything you can identify
  • Contractual adjustments never separated from write-offs
  • No idea which providers are actually profitable
  • Multiple entities with books that don't tie together
  • Owner draws, payroll, and personal spending blended
  • Equipment loans booked as expense instead of debt
  • Patient refunds and credit balances piling up unreconciled
  • Year-end scramble because nobody closed the months
Who We Work With

Six Kinds of Practice, Six Different Sets of Books

"Medical" isn't one business model. A cash-pay psychiatry practice and a multi-provider dental group have almost nothing in common financially, and building both the same way serves neither.

Practice Type

Multi-Provider Dental

Associates · Hygiene · Multiple operatories

Production and collections have to be tracked by provider and by chair, because a busy schedule and a profitable one aren't the same thing.

  • Production, adjustments, and collections by provider
  • Hygiene versus restorative profitability
  • Associate compensation tied to actual collections
  • Lab and supply cost as a percentage of collections
  • Operatory utilization against fixed overhead
Practice Type

Primary Care

Family medicine · Internal medicine · PCP

Thinner margins and heavier payer mix than most specialties, which makes payer-level reporting the difference between managing and guessing.

  • Reimbursement tracked by payer, not just in total
  • Visit volume against provider and staff cost
  • Ancillary revenue — labs, injections, in-house testing
  • Value-based and quality payments recorded properly
  • Overhead per encounter, watched over time
Practice Type

Ophthalmology & Surgical

Cataract and laser surgery · Optical · Procedures

Insurance-covered procedures, elective cash-pay upgrades, an optical shop, and financed capital equipment — four economic models in one building.

  • Insurance procedure revenue separated from elective cash pay
  • Premium lens and upgrade revenue tracked on its own
  • Optical retail treated as retail, with real inventory
  • Laser and imaging equipment as financed assets, not expense
  • Facility and surgical-center revenue kept distinct
Practice Type

ER & Contract Physicians

Independent contractors · Multiple hospital contracts

You're a business with one or two customers and almost no overhead, which sounds simple until three 1099s arrive with different totals than you expected.

  • Contract income reconciled against every 1099 received
  • Income tracked by hospital, group, and contract
  • Malpractice, licensing, CME, and travel captured cleanly
  • Clean quarterly figures for your CPA's estimates
  • Entity books kept separate from personal spending
Practice Type

Behavioral Health

Psychiatry · Therapy · Cash pay and out of network

Often solo or small, frequently out of network, and usually running without any administrative staff at all — so the books get done last or not at all.

  • Cash pay, sliding scale, and superbill reimbursement
  • Out-of-network claims and patient balances tracked
  • Telehealth platform fees and revenue reconciled
  • No-show and late-cancellation fee revenue captured
  • Built to run without staff you don't have
Practice Type

Multi-Location Groups

Several sites · Management company · Partners

Once there's more than one location or more than one owner, the reporting question stops being "how did we do" and becomes "how did each of us do."

  • Location-level profit and loss, not just a company total
  • Shared overhead allocated on a defensible basis
  • Partner and owner distributions tracked accurately
  • Intercompany activity between entities kept clean
  • Consolidated reporting across the whole group
What We Handle

The Work That Keeps a Practice's Numbers Trustworthy

Done every week, so nothing has to be reconstructed later.

Weekly

Bookkeeping and Weekly Coding

Transactions entered and allocated every week, with a real reconciliation and close at month-end.

  • Bank, card, and merchant activity coded weekly
  • Every account reconciled at month-end
  • Balance sheet reviewed, not just the P&L
  • Books closed on a schedule you can count on
The Hard Part

Deposits Tied Back to Remittances

The one piece almost nobody does, and the reason practice books usually can't be trusted.

  • Lump payer deposits broken out to claim level
  • Contractual adjustments separated from write-offs
  • Underpayments against contracted rates surfaced
  • Merchant fees and chargebacks reconciled
Receivables

AR Oversight and Patient Balances

We watch the aging and the trend. Claim work stays with your biller — the money side stays with us.

  • AR aging by payer and by age bucket
  • Days in AR tracked as a trend, not a snapshot
  • Patient balances and statement follow-up
  • Credit balances and refunds cleared, not parked
Payables

AP, Supplies and Vendors

Supply and lab spend is one of the few costs you genuinely control, so it should be visible monthly.

  • Vendor bills entered, approved, and paid on time
  • Supply and lab cost as a percentage of collections
  • Equipment loans and leases booked as debt
  • Service contracts and recurring charges audited
People

Payroll and Provider Compensation

Clinical staff, front office, and providers on production or collection formulas — all in one payroll.

  • Providers, hygienists, clinical and admin staff
  • Production and collection-based compensation
  • Benefits and retirement plan contributions
  • W-2 and 1099 handled and reported correctly
Close

Reporting and Year-End

Statements days after close, plus a year-end package your CPA can work straight from.

  • Provider, location, and entity-level reporting
  • Dashboards you can open any time
  • Fixed asset and depreciation schedules maintained
  • Year-end package delivered before your CPA asks

Behind on any of this? Catching up is a normal way to start. See our catch-up and cleanup service.

The Difference

A Deposit Is Not an Explanation

A payer sends one ACH covering eleven claims across three patients, two of them partially denied and one adjusted to a contracted rate you've never verified. Booking that as a single line of revenue is how a practice loses visibility into its own money.

Remittance to Deposit

Remittance advice matched against what actually hit the bank, so a short deposit gets noticed in the same month it happens rather than at year-end.

Adjustments Versus Write-Offs

A contractual adjustment is the cost of being in a network. A write-off is money you gave up. Blending them makes both invisible, and only one of them is fixable.

Denials That Became Permanent

Denials get worked or they get abandoned. We surface what quietly turned into lost revenue so you can decide whether the pattern is worth fixing.

Revenue by Payer

What each payer actually pays you, as a share of what you billed. That's the number that tells you whether a contract is worth renewing.

Patient Responsibility

Copays, deductibles, and balances after insurance tracked separately from payer money, because they collect at completely different rates.

Refunds and Credit Balances

Overpayments and patient credits are liabilities, not revenue. Left unreconciled they overstate your income and turn into a problem later.

Multi-Entity Structures

Four Entities, One Practice, Books That Actually Tie

Practices accumulate entities — a professional corporation, a management company, an LLC holding the building, another holding the equipment, maybe a second location under its own name. Each one needs its own books, and all of them need to agree with each other. This is work we do routinely, and it's where we see the most damage from bookkeeping that wasn't built for it.

Structure

Separate Books, Kept Separate

Each entity gets its own general ledger and its own reconciled statements. Not one file with classes standing in for entities that legally have to be distinct.

  • A real set of books per entity
  • Bank and card activity mapped to the right one
  • Expenses landing where they legally belong
  • Nothing commingled that shouldn't be
The Weak Point

Intercompany Activity

Management fees, rent between your own entities, and money moved to cover payroll. Due-to and due-from accounts that never get reconciled are the single most common mess we inherit.

  • Due-to and due-from reconciled every month
  • Management fees recorded on both sides
  • Rent between related entities documented
  • Transfers never left as unexplained cash
Visibility

Consolidated and Standalone

You need both views: how the whole group performed, and how each piece performed on its own. One without the other leaves you guessing.

  • Consolidated reporting across every entity
  • Standalone statements for each one
  • Shared overhead allocated consistently
  • Location and provider views inside the group
Ownership

Partners, Draws and Equity

Multiple owners means distributions, capital accounts, and buy-in or buy-out activity that has to be tracked accurately from the day it happens.

  • Distributions tracked by owner and entity
  • Capital accounts maintained, not reconstructed
  • Owner compensation kept distinct from draws
  • Partner-level reporting when partners want it

Multi-entity groups are usually the practices that benefit most from controller-level oversight — someone whose job is confirming the whole structure is correct, not just that it's recorded. See our controller services →

Payroll & Provider Pay

Paying Providers Is Not the Same as Running Payroll

Most payroll providers can cut a check. Fewer can handle a compensation formula tied to collections that won't be known for another sixty days. We process roughly 8,000 payrolls a year.

Production and Collection Formulas

Associate and provider pay calculated off actual production or collections, with the underlying numbers reconciled first so the formula runs on figures that hold up.

Mixed W-2 and 1099 Rosters

Employed providers, contracted providers, and locums coverage in the same practice — each classified, paid, and reported the way its arrangement requires.

True Cost Per Provider

Salary plus payroll taxes, benefits, malpractice, CE, and retirement contributions. Without the full burden, provider profitability is a guess dressed up as a number.

Benefits and Retirement Plans

Health premiums, HSA contributions, and 401(k) or profit-sharing deferrals withheld, remitted, and reported — and reconciled with whoever administers the plan.

Clinical and Front Office Staff

Hourly staff, overtime across real schedules, PTO accrual, and the onboarding paperwork that comes with a role that turns over more than you'd like.

Owner Pay Versus Distributions

Owner compensation and owner draws are different things with different consequences. We keep them separate all year so your CPA isn't untangling it in March.

We Work With Your Money, Not Your Charts

Bookkeeping for a practice does not require access to clinical records, and we don't ask for it. Our work runs on bank and card activity, remittance and deposit data, payroll registers, and financial reports out of your practice management system.

Where our work touches protected health information, we operate under a Business Associate Agreement and we'll sign yours. Where it doesn't need to touch PHI, we'd rather it didn't — the smallest amount of patient data that gets the job done is the right amount.

In practice that usually means summary and financial-level exports rather than chart-level detail, and access scoped to the financial modules of your system instead of the whole thing.

How We Handle It

  • BAA signed before we begin, when PHI is in scope
  • Financial and summary-level data requested first
  • System access limited to what the work requires
  • Documents exchanged through a secure client portal, not email
  • Access reviewed when staff or scope changes
  • Access revoked promptly when an engagement ends
Systems

Your Practice Management System and Your Books Should Agree

Your PM system knows what you produced. Your books know what you collected. When nobody reconciles the two, neither one can be trusted for a decision.

Intuit QuickBooks ProAdvisor Elite certified — Bulverde Business Solutions

QuickBooks Online — ProAdvisor Elite

Our team holds Intuit's top ProAdvisor tier. The books live here, structured for how a practice actually earns and spends.

  • Chart of accounts built for payer and patient revenue
  • Class or location tracking by provider, site, or entity
  • Adjustments and write-offs given their own accounts
  • Reporting layered on top for provider-level margin
  • Separate company files where entities require them

Whatever You Chart and Bill In

We don't ask you to change your practice management or EHR system. We work from what it produces and make sure it reconciles to the books.

  • Financial reports from your PM system reconciled to the ledger
  • Merchant processing and patient payment platforms matched
  • Payer remittance data tied to bank deposits
  • Gaps flagged when a system's export doesn't tell the truth
  • Coordination with your biller, CPA, and plan administrator
Reporting

The Numbers You'd Actually Run the Practice On

A standard profit and loss statement won't tell you which provider or which payer is carrying the practice. These will.

Every Practice

  • Collections as a percentage of production
  • Days in AR, tracked as a trend
  • AR aging by payer and age bucket
  • Adjustments and write-offs, separated
  • Overhead as a percentage of collections
  • Net income per provider, fully burdened

Dental and Specialty

  • Production and collections by provider
  • Hygiene versus restorative contribution
  • Lab and supply cost as % of collections
  • Operatory or room utilization
  • Elective and cash-pay revenue share
  • Optical or retail margin, tracked separately

Groups and Contractors

  • Profit and loss by location
  • Consolidated results across all entities
  • Intercompany balances, reconciled
  • Distributions by owner and entity
  • Contract income reconciled to 1099s
  • Debt service against operating cash flow

These get built as dashboards you can open any time rather than a report you wait for. See our reporting and advisory services →

Everything Connected

One Team, Because a Practice Owner Already Has a Full-Time Job

Payroll depends on collections. Collections depend on AR follow-up. Reporting depends on all of it being reconciled first. Split those across three providers and you become the person coordinating them — on top of seeing patients.

To be clear about scope: Bulverde Business Solutions provides bookkeeping, payroll, and financial operations services. We are not a CPA firm, not a law firm, and not a medical billing company. We do not provide tax, audit, or attest services, and nothing here is tax, legal, or investment advice. Three boundaries worth naming for practices specifically: we don't do medical coding or claim submission — that stays with your biller or coder, and we reconcile the financial results of their work; we don't advise on entity structure, reasonable compensation, or tax elections, which belong with your CPA and attorney; and we don't touch clinical or regulatory compliance. We keep the books accurate all year, assemble a year-end package your CPA can work from, and coordinate directly with your CPA, biller, and plan administrator.

Where We Work

Practice Bookkeeping Across Texas — and Nationwide

We work with medical and dental practices in San Antonio, Bulverde, Spring Branch, Boerne, and New Braunfels, plus Austin, Dallas–Fort Worth, and Houston. Multi-state and multi-location groups are handled remotely through our secure client portal.

See All Locations We Serve →
Common Questions

Medical & Dental Practice Bookkeeping — Answered

What practice owners ask before handing over the books.

What kinds of practices do you actually work with?

Our current practice clients include a multi-provider dental group, primary care, an ophthalmology practice doing laser cataract surgery, emergency physicians working as independent contractors across hospital contracts, and psychiatry. That range matters less than the model — a cash-pay psychiatry practice and a multi-provider dental group need the books built completely differently, and we build to the model rather than to the specialty label.

Do you handle medical billing and coding?

No. Coding, claim submission, denial appeals, and payer disputes stay with your biller or coding staff. What we do is reconcile the financial results of that work — matching remittances to deposits, separating contractual adjustments from write-offs, and surfacing denials that quietly became permanent write-offs. Practices often find that reconciliation is what finally tells them whether their billing is working.

Are you HIPAA compliant? Will you sign a BAA?

Yes, we'll sign your Business Associate Agreement, and we operate under one where our work touches protected health information. We also try to limit that exposure structurally: bookkeeping runs on financial data, so we request summary and financial-level reports rather than chart detail, scope system access to the financial modules, and exchange documents through a secure portal instead of email.

We have four entities. Can you handle that?

Yes — multi-entity structures are routine for us and one of the main reasons practices come to us. Each entity gets its own reconciled set of books, intercompany due-to and due-from accounts get reconciled monthly rather than accumulating, management fees and related-party rent get recorded on both sides, and you get both consolidated and standalone reporting. Unreconciled intercompany accounts are the most common mess we inherit from previous bookkeepers.

Can you tell us whether each provider is profitable?

Yes, and it's usually the most useful number a practice has never seen. It requires collections attributed to the provider who produced them and the fully burdened cost of that provider — salary or formula pay plus payroll taxes, benefits, malpractice, CE, and retirement contributions. Once it exists, most owners find the spread between their strongest and weakest provider is wider than they assumed.

Our associates are paid on collections. Can you run that payroll?

Yes. The hard part isn't the payroll run, it's that the formula depends on collections that aren't final for weeks. We reconcile the collection figures first so the calculation runs on numbers that hold up, then process pay on your schedule. We handle mixed rosters too — employed providers, contracted providers, and locums coverage in the same practice.

Do we have to switch practice management systems?

No. Whatever you chart and bill in, we work from what it produces. The common failure isn't the software — it's that nobody checks whether the PM system's financial reports and the general ledger agree, so unapplied payments, duplicate postings, and stale credit balances quietly accumulate. That reconciliation is part of what we do every month.

I'm an ER doc contracting with hospitals. Do I need this?

If you're operating through an entity, probably yes — just at a smaller scale. Contract income should be reconciled against every 1099 you receive rather than assumed correct, tracked by hospital or group, and kept cleanly separate from personal spending. Malpractice, licensing, CME, and travel need to be captured as they happen. The main deliverable is clean quarterly figures your CPA can plan estimates from.

I'm a solo psychiatrist with no staff. Is this overkill?

No, and solo practices are often where the books slip furthest, because there's nobody whose job it is. We scope the engagement to the practice — cash pay and sliding scale tracked properly, out-of-network claims and patient balances followed, telehealth platform fees reconciled, no-show fee revenue captured. Small doesn't mean simple, but it does mean the price should reflect it.

Are you a CPA firm? Can you do our taxes?

No to both. Bulverde Business Solutions provides bookkeeping, payroll, and financial operations services — not CPA, tax, or attest services. We're not a CPA firm and we don't prepare returns. We keep the books accurate all year, assemble a year-end package your CPA can work straight from, and coordinate with them directly. Most CPAs are relieved to get clean books instead of a shoebox in March.

Our books are a mess and we're behind. How bad is that?

Normal, and it's how a lot of practice engagements start. We do a diagnostic review first, give you a written scope and a fixed price before any work begins, then bring the history current before running forward. With practices the usual finds are unreconciled deposits going back months, intercompany accounts nobody ever cleared, and equipment loans booked as expense. See our catch-up and cleanup service.

What does this cost?

A flat monthly price, quoted after we look at your transaction volume, provider and staff count, number of entities and locations, payer mix complexity, and whether payroll and AP/AR are in scope. Entity count and payer complexity are the main drivers on a practice engagement. We don't bill hourly and we don't meter phone calls — a client who won't call because the clock is running is a client we can't help.

Also Available Bundled

One Team for the Whole Business Side

Bookkeeping, payroll, AP/AR, reporting, controller oversight, and office support at one flat monthly price — so the person running your payroll is the person who knows what each provider actually costs you.

See How It Works
Beyond Bookkeeping. Built for Growth.

Which of Your Providers Is Actually Making Money?

Most practices can't answer that, and the answer is usually not the one the schedule suggests. Start a strategy call and we'll show you what it takes to see it.

Start a Strategy Call →